HIGH-RISK MERCHANT ACCOUNTS · MOTO PAYMENTS
TAKE THE CALL.
CONNECT
THE ORDER.
Need moto payments alongside a high-risk merchant account? Voda helps hard-to-place and non-traditional businesses explore merchant account options, with payment tools reviewed around the selected processing arrangement.
Not every order starts at a checkout counter. Explore MOTO merchant account options for orders taken by phone or mail, with Voda’s focus on hard to place and non-traditional businesses.
opportunity.
Possibility.RECEIVE → REVIEW → PROCESS
PAYMENT OPTIONS FOR ORDERS THAT START WITH A CONVERSATION
Explore the workflow ↓MORE THAN A CHECKOUT BUTTON
Your customers call.
Your business keeps moving.
MOTO stands for mail order / telephone order. It describes orders taken remotely, where your customer isn’t presenting a card at a physical checkout.
Telephone orders
Discuss a payment setup for orders you take while speaking directly with your customer.
Mail orders
Review how your team receives authorized orders and enters the information needed to process a payment.
Browser-based entry
Voda’s virtual terminal offering provides a way to manually enter card details through a browser.
START WHERE YOUR ORDER STARTS
Two ways in.
A considered payment plan.
Choose an order channel to explore the planning questions. This guide is illustrative and does not take orders or payments.
THE TELEPHONE ORDER
Keep the conversation connected.
Talk through how your team takes an order, obtains the required authorization and enters the payment in the selected solution.
Explore virtual terminals →- 01Receive the call
Understand the order and the customer’s request.
- 02Follow the payment process
Use the provider’s required authorization and entry steps.
- 03Review the outcome
Plan how your team communicates the result and handles follow-up.
A WORKFLOW WITH A HUMAN TOUCH
Different businesses.
A familiar conversation.
If customers order remotely, discuss how MOTO could fit your business and account requirements.
Professional services
Discuss phone-based orders and payment entry alongside your invoicing workflow.
Business-to-business orders
Review customer accounts, order references and the information your team needs to connect.
Remote customer support
Talk through the roles, permissions and payment procedures for the people handling orders.
Multi-channel businesses
Consider phone and mail orders alongside your website and any in-person payment setup.
Explore mobile payments →PLAN THE WORKFLOW BEFORE THE FIRST ORDER.
THE DETAILS BEHIND THE CONVERSATION
Plan the process.
Support the people.
A good order-taking plan covers more than entering a payment. Discuss staff access, customer authorization, handling of payment information and the provider’s required procedures.
Ask which verification tools, reports and support arrangements are available for your selected solution. Features depend on the account and provider.
Talk through your requirements →YOUR TOOLS, WORKING TOGETHER
Bring the order.
Find the right connection.
FROM FIRST QUESTION TO NEXT STEP
Let’s talk through
your MOTO setup.
Share how you take orders
Tell Voda about your business, your customers and your phone or mail order workflow.
Review your requirements
Discuss your merchant account, virtual terminal needs, pricing and provider requirements.
Plan the setup
Following approval, work with the team on the selected solution and the next steps for your business.
A FEW THINGS TO KNOW
MOTO questions.
Clear starting points.
What does MOTO mean?
MOTO stands for mail order / telephone order. These orders are taken remotely rather than with a customer presenting a card at a physical checkout.
Is MOTO the same as a virtual terminal?
MOTO describes how an order is received. A virtual terminal is a browser-based tool that can support manually entered card payments. Explore the virtual terminals page for more.
Do I need a physical card terminal?
Voda’s virtual terminal offering allows card details to be entered through a browser without a traditional countertop terminal. Discuss the account and setup requirements with the team.
Can I also take website payments?
Share your phone, mail and online needs together so the team can discuss a compatible setup. Explore the shopping cart integration page for website checkout planning.
What should I know about payment verification?
Ask the provider about available verification tools, staff access and the required procedures for handling payment information. Availability depends on the selected solution.
How do I review pricing and get started?
Contact Voda or call (737) 775-5066 to discuss your business, payment volume and requirements.
YOUR MERCHANT ACCOUNT IS THE STARTING POINT
Find the account fit.
Then connect the payment tools.
Start with your business model and account requirements. Equipment, payment methods and features depend on eligibility, the selected provider and compatibility.
Review your business
Discuss what you sell, how customers pay, expected processing volume and any current processing challenges.
Explore account options
Work with Voda on the merchant account application. Provider review determines eligibility, terms and available processing options.
Match the payment setup
After reviewing the account requirements, discuss compatible gateways, terminals and relevant payment methods. Approval and specific features are not guaranteed.
YOUR NEXT ORDER STARTS HERE